This is the title of a session being presented at Exchange Online 2010 by Gary Cink on September 15th at 9:45 am. In this presentation, Gary will demonstrate how some of the complimentary Progress' products enhance the OpenEdge experience for business transaction management (BTM). BTM is a critical component in the new IT/Business relationship. Progress® Actional®, Progress's first class BTM product, translates data relating to an underlying IT estate into information that is relevant to various business stakeholders including operations staff, application development, quality assurance, and security & compliance personnel. With this knowledge the various stakeholders can make informed decisions, often proactively, to ensure the success of every critical business transaction necessary for the day-to-day running of a business. Actional also offers the capabilities of automating operational Service Level Agreements (SLA) against this estate, thus preventing issues or alerting appropriate staff to problems before they have even happened.
Learn more about Gary and this technical session on our View From The Edge blog.
You can also read the white paper SLAS: Lost in the Cloud? Service-level agreements (SLAs) are crucial any time a business service provider (BSP) provides an application or service to a client via the cloud. In the results of this survey, 76% of respondents report that SLAs are critical to winning new business. Yet, 84% are unable always to meet their SLAs.
View all posts from The Progress Team on the Progress blog. Connect with us about all things application development and deployment, data integration and digital business.
Let our experts teach you how to use Sitefinity's best-in-class features to deliver compelling digital experiences.
Learn MoreSubscribe to get all the news, info and tutorials you need to build better business apps and sites
Progress collects the Personal Information set out in our Privacy Policy and the Supplemental Privacy notice for residents of California and other US States and uses it for the purposes stated in that policy.
You can also ask us not to share your Personal Information to third parties here: Do Not Sell or Share My Info
We see that you have already chosen to receive marketing materials from us. If you wish to change this at any time you may do so by clicking here.
Thank you for your continued interest in Progress. Based on either your previous activity on our websites or our ongoing relationship, we will keep you updated on our products, solutions, services, company news and events. If you decide that you want to be removed from our mailing lists at any time, you can change your contact preferences by clicking here.